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Preface |
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Table of Contents
About SCOoffice Server Documentation
Viewing SCOoffice Server Online Documentation
This Getting Started Guide is intended primarily for SCOoffice Server administrators, as well others who install and maintain SCOoffice Server software.
In addition to this guide, the SCOoffice Server documentation set also includes:
Server Administration Guide
Graphical and command line interfaces, advanced configuration and administration guidelines, and detailed background information.
WebClient Users Guide
Graphical interfaces for reading and sending email as well as collaboration features, and detailed background information.
User Preference Guide
Instructions on mail client configuration and user preferences.
Connector & Address Book Guides
Installation, configuration, and usage of the SCOoffice Connector and Address Book add-ons for Microsoft Outlook.
Component documentation
Links for the principal open source components are accessible from the SCOoffice Server index page:
· AMaVis (mail scanning service)
· Apache HTTP (web server)
· ClamAV™ (anti-virus scanner)
· Cyrus (POP/IMAP server and message store)
· Mon (service monitor)
· OpenLDAP™ (directory server)
· Postfix (Message Transfer Agent)
· ProFTPD (secure FTP server)
· SpamAssassin (anti-spam scanner)
Consult the Server Administration Guide before using this documentation to modify component configuration; some component configuration values are set by the SCOoffice Server and must not be altered.
DocView is a documentation server that provides unified access to most of the documentation packages installed on your system, including SCOoffice Server documentation, the SCO Support Knowledge Base, SCO Education site, and much more. When you press the Help button at the topt of the mail interfaces, DocView is displayed.
DocView is configured by default as a SCOoffice Server system service. To access DocView and learn more about its features, point your browser at:
http://system_name:port/
where system_name is the host name of your SCOoffice Server system, and port is 8457 (OpenServer) or 8458 (UnixWare).
SCO Global Services offer a variety of support services to complement SCO's channel and direct sales efforts. Included among these are partner specific services and end-user options designed for those end users and corporate accounts requiring direct support from the vendor. With over 25 years of experience and strategically located support centers, SCO's award-winning services team possesses knowledge, expertise, and skills enabling it to deliver high quality support to the entire spectrum of our customer base, world-wide.
SCO offers a broad choice of operating systems and value-added software technologies. SCO Global Services complement these product deliverables with unrivaled services ensuring successful development, integration, roll out, and on-going maintenance of SCO-based solutions. Together, SCO and its partners service over 2 million installed systems.
For more information on SCO Global Services, contact your SCO sales account representative, or:
· in the Americas, phone 800-726-6561
· in the rest of the world, phone +44 8700 994 992
· visit http://www.sco.com/support/programs
SCO offers a wide array of technical support services ranging from business critical, 24x7 after-hours offerings to traditional support services covering all products and customer types from partners to end users. In addition, SCO support services are available to partners for their own use and resale.
SCO TEAM Support is designed for corporate customers requiring immediate, high-level, technical support. Included with TEAM, your company is assigned a senior technical account manager, who is responsible for assuring successful solution implementation and ongoing support for your SCO systems.
SCO SoftTech Plus includes support for unlimited licenses and installations covering all SCO products, with a guaranteed one-hour response time. This service is targeted at SCO partners and customers who need coverage for all SCO products. With SoftTech Plus, you also have an assigned administrative account manager as your primary contact for administrative issues.
SCO SoftTech includes support for unlimited licenses and installations with a guaranteed up to one-hour response time. SoftTech is available per operating system/product, allowing you the flexibility to add on additional products and services when you need them. Your administrative account manager provides a single point of contact for your administrative issues.
If you have purchased a product that contains bundled support, refer to your Certificate of License and Authenticity (COLA) for verification. The COLA includes instructions for product and support registration. For additional details, go to: http://www.sco.com/support/programs
SCO's Professional Services offer a full suite of consulting services ranging from server deployment and management, migration and web services to customized solutions. For more information on Professional Services, call your SCO sales representative, or:
· in the Americas, phone 800-366-8649
· in the rest of the world, phone +44 8700 994 992
· visit http://www.sco.com/consulting
SCO also provides extensive 24x7 self-help technical support services on SCO products, including installation and configuration support through an easy-to-use, single Web view. The self-help Web site is located at: www.sco.com/support/self_help.html.
We encourage you to register your product to stay current on the latest SCO product and services related information. To register your product, go to: http://www.sco.com/support/registration
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Release and Installation Notes |
Section 1. Introducing the SCOoffice Server |